Product Care

We’re rightly proud of our products and want you to enjoy them for a long time to come. Here are some tips to look after your purchase. Please note: these are advisory only and do not replace your statutory rights:

Please always wash your new product before first use and we always advise against the use of bleaching agents.

China (mugs, jugs, teapots etc) – hand-wash in warm, soapy water before rinsing clean and drying by hand. Even though the motifs are heated to a high temperature on their final firing, our UK factory cannot guarantee colour fastness when cleaned in a dishwasher.

Textiles (tea towels, napkins, aprons etc) – both our 10oz and 8oz fabrics are suitable for washing at 40C (many modern detergents and machines make 30C better for the planet) and take a warm iron with or without steam.

Wall Art – mounted and framed prints are both produced on acid-free, archival paper, best suited to our in-house printing processes. As with all workls of art, repeated exposure to direct sunlight may cause colours to fade. Clean glass with a proprietary cleaner as and when required.

Coasters – our coasters and worktop savers are made from recycled, tempered glass. Wipe clean with a damp cloth and hand towel-dry. Ensure the rubber feet underneath remain affixed and have not perished. (Replacements if needed can be bought from most hardware stores or online.)